
If you keep coming back, you won't have to explain yourself twice
For our regular clients, we keep track of what works: the colour formula, the cut length, the preferred hand at the chair. You sit down, and the appointment picks up right where the last one left off.
What regular clients get
Three things that are different the second time round
From your second visit onwards, we work with a client card: it records formula, processing time and cutting structure, so the result stays repeatable.

A fixed rhythm instead of searching for appointments
We reserve your next appointment right at the chair, at the usual interval and the usual time. If you come every six weeks, your slot is in the calendar before you head home.

The same hands on your head
You stay with the person who knows your hair – the crown, the growth direction and that one strand that always sticks out. In case of holiday or illness, we hand over with notes and a brief discussion.

Colour that stays traceable
Shade, mixing ratio, oxidation strength and processing time are recorded in writing on your card. This allows a tone to be adjusted warmer or cooler with precision, instead of being guessed anew.
Process
How your regular appointment unfolds
If you come to us regularly, you don't have to start from scratch at every appointment: your details are already on file, the team knows your hair growth, and the time at the chair goes into the work instead of the initial briefing.
Five steps from arrival to your next appointment
1. Arrival and a quick check-in

Before your appointment we look at your card: last cut, last colour formula, products used. At the chair we take just two or three minutes to clarify what's changed – new medication, hair loss after an illness, a summer with a lot of chlorinated water, or the wish to let the length grow out after all. These points noticeably affect the cutting structure and the colour result.

Before your appointment we look at your card: last cut, last colour formula, products used. At the chair we take just two or three minutes to clarify what's changed – new medication, hair loss after an illness, a summer with a lot of chlorinated water, or the wish to let the length grow out after all. These points noticeably affect the cutting structure and the colour result.

Before washing, we check root length, grey ratio, texture and scalp. Dry hair shows its natural fall – crown, growth direction, volume. For colour, we measure the regrown roots in centimetres; from around three centimetres we allow for a longer processing time and plan the appointment accordingly.

We wash with the shampoo that suits your hair's condition – for coloured lengths, without heavily degreasing surfactants, so the colour pigments stay in the hair. For root colouring, we only wash after application, since the scalp's natural oils act as a protective film.

We work in the order that benefits the hair: colouring before the shape cut, so damaged ends are trimmed off afterwards. When trimming, we follow the documented cut shape – layering, nape length, contour line – and adapt it rather than redesigning it every time.

Finally, we blow-dry or style your hair and show you the technique to recreate it at home. At the till, we enter all changes into your client card and, on request, arrange your next appointment right away – usually six to eight weeks for root colouring, four to five weeks for a men's cut.
Documentation
What's on your client card
A colour formula isn't a secret, it's a recipe: shade, mixing ratio, developer strength and processing time. We note it down after every appointment, so a result stays repeatable – even if a different colleague works on your hair one day.
This information we record
- Colour formula with nuances, mixing ratio, developer strength and processing time – separately for regrowth and lengths
- Lightening technique: foils, freehand balayage, cap technique, number and placement of sections
- Cut shape: layering, nape length, fringe width, contour line, parting tendency
- Hair condition: porosity, prior treatment from previous colours, sensitive scalp
- Tolerances and known reactions, for example to ammonia or fragrances
- Purchased care products, so the recommendation fits next time
Who sees the data
The client card is kept in our salon software and is only visible to the team. We store what is professionally necessary – no data "just in case". Health-related notes such as a scalp reaction are only recorded with your consent, as they are subject to special protection.
You can request access, correct information or ask for deletion at any time. On request, we can give you your colour formula in writing, for example before a move. Details can be found in our privacy policy.
Rhythm and prices
Fixed Appointments and what they cost
The right interval between two appointments depends on hair growth – around one centimetre per month – and how much your desired colour differs from your natural tone. We'll suggest a rhythm that you can adjust at any time.
Typical appointment intervals
Guide values from everyday salon practice. The price depends on hair length, hair thickness and effort involved – we state the binding total before work begins.
Schnitt
- Men's cut, clippers and scissors
Contours at the nape and ears grow out of shape fastest.
- Women's cut, shape maintenance
Trimming layers and ends without losing length.
- Fringe trim separately
Short in-between appointment of about ten minutes, without washing.
Farbe
- Root colour for grey coverage
From about two centimetres of regrowth, the line becomes clearly visible.
- Balayage or highlights, refresh
Soft gradient with no hard regrowth line, just tone-on-tone care in between.
- Gloss toner in between
Refreshes faded nuances and seals the cuticle layer.
Let's talk about your project
Briefly describe what you have in mind – Salon Scherenwerk will get back to you with an assessment.
