Skip to content
Bright hair salon with brass mirror stations, wooden floors and tall mullioned windows in a historic Hamburg old town building

Hairdressing craftsmanship in Hamburg's old town

Your first appointment at Scherenwerk

Anyone visiting us for the first time starts with a conversation before we pick up the scissors. We look at your hair structure, growth pattern and everyday routine before making a recommendation.

Deichstraße 5, Hamburg Appointments by arrangement Cut, colour, bridal styling
15-minute consultation before every first cut
Price stated before the first cut
Colour test 48 hours before the first colouring
Free follow-up cut within 14 days

The consultation

First we talk, then we cut

Every first appointment begins with a conversation of around 15 minutes — with dry hair, in front of the mirror, with the colour chart on the table.

Open hair colour chart with blonde and brown shades on a wooden counter, next to a notepad, pen and a cup of tea

We touch your hair before we promise anything: structure, density, growth direction and the condition of the lengths determine which cut can also be styled at home. Your daily routine matters just as much — bicycle helmet, headscarf, three or ten minutes of blow-drying time.

  • What you feel is missing from your current style, and what should stay
  • How much time you actually have for styling in the morning
  • Previous colourings, bleaching and straightening treatments
  • Scalp, allergies and products you tolerate well
  • The price range — stated before the scissors are picked up

The process

From enquiry to the final touch

We schedule 60 minutes for a first cut and 120 minutes for a first colouring — better a little extra time at the end than an appointment that rushes you.

  1. 1. Book an appointment

    By phone on +49 30 23125105 or via the contact form. Tell us whether it's a cut, colour or both — this determines the length of the appointment.

  2. 2. Arrival at Deichstraße 5

    Please arrive five minutes before the agreed time. Take off your jacket, enjoy a tea or water, then we sit down at the consultation area.

  3. 3. Consultation on dry hair

    About 15 minutes: hair analysis, your wishes, colour chart held up to your face, a clear proposal and the price to go with it. We only proceed once you agree.

  4. 4. Wash, cut, colour

    A wash with scalp massage, then the work itself. Along the way we explain why we take off how much where — so you can follow along at home.

  5. 5. Styling and care recommendation

    At the end we blow-dry in a way you can replicate yourself, and note the formula, cut length and products on your client card for your next visit.

Preparation

What to bring to your first appointment

Four small things noticeably save us time at the first appointment — and spare you the worry that the result won't match what was discussed.

Two to three photos

Photos of hairstyles you like — and feel free to include one that's a definite no. Contrasts often tell us more than descriptions.

Ideal
2–3 photos

Your colour history

What colour, bleach or toner was last applied, when and with what? Drugstore products count too — they affect every result.

Relevant
last 12 months

Unwashed hair

Come with hair that's one to two days old. That way we can see the fall, roots and scalp as they really look day to day.

Best
1–2 days

A little time buffer

Allow 15 minutes more than the pure appointment length. At a first visit, we talk longer than at any follow-up appointment.

Buffer
15 minutes

Before your first colouring

If you're getting colour with us for the first time, we do a brief tolerance test on the ear 48 hours beforehand. It takes five minutes and costs nothing — just let us know when booking, and we'll schedule both appointments together.

Choosing your starting point

Where to start the first time

For bigger changes we recommend a cut as the first appointment and colour as the second — this way we get to know your hair before working on it chemically.

Good to know

Common questions before your first appointment

These are the points we're asked about most often on the phone — here are the answers in advance, so you can plan your first appointment realistically.

Let's talk about your project

Briefly describe what you have in mind – Salon Scherenwerk will get back to you with an assessment.